UPsafety News Center

Stay up to date with parking and e-citation news, events, and rugged handheld devices! For information on marketing and press, please contact us at 215.394.1906 or at

New & Notable


UPsafety Joins T2 Systems

UPsafety and T2 Systems

Municipalities, universities, operators, healthcare campuses, and transportation hubs can now leverage the combined technology solutions of T2 Systems (“T2”) and United Public Safety (“UPsafety”) to generate more revenue more efficiently.

Angela Kelly


UPsafety Welcomes Angela Kelly as Chief Product Officer

United Public Safety is proud to announce and welcome Angela Kelly as the Company's Chief Product Officer. She will be responsible for ensuring UPsafety's clients’ needs are exceedingly met. Working alongside of the development and support teams, she will define next-level features and UPsafety’s product roadmap strategy.

Angela's background in product management for the technology, manufacturing and transportation industries has positioned her to responsively address and deliver the right solutions for all our clients’ challenges. "I'm very excited to be a part of the growth of UPsafety's product line and the parking industry as a whole," she said.


Safety Advisory

Safety Tips for Using Our CitePro During the Pandemic

Coronavirus Update

Based on the recommendations from our manufacturer, consider the following when sanitizing your CitePro handheld to reduce the spread of Coronavirus:

  1. If possible, assign a specific, single device to each user so that only one user is making physical contact with the device on a daily basis.
  2. Sanitize devices and charging docks before a shift begins and after a shift ends. The best way to do this is to lightly wipe down the device surfaces and supplemental battery surfaces with isopropyl alcohol (must be 70% or higher) wipes or by applying isopropyl alcohol to a clean cloth.
  3. Either discontinue the use of the hand strap or clean the hand strap with Lysol or other similar disinfectants Note that if you choose to continue to use the hand strap, it is best practice to remove the hand strap from the device after a shift, spray/wipe the hand strap with Lysol/disinfectant and let dry over night or for several hours before reapplying the hand strap to the device.
  4. DO NOT use Lysol and other similar disinfectants to clean any internal components of your device (ie – inside of the printer housing, charging contacts, etc). It is best practice to ONLY use isopropyl alcohol (70% or higher) when cleaning the device itself.
  5. Stay safe out there!


The show must go on. We'll see you online!

IMPI Virtual Conference

UPsafety will be at IPMI's Virtual Conference and Expo to be held June 1-2. Look for us on the expo floor, and click on in to explore our modern enforcement solutions. We'll also be there to chat and look forward to seeing you!


Our Thoughts Go with You Wherever You Are

Coronavirus Update

The safety of our communities has always been our number one focus. Through these uncertain times, UPsafety remains committed to offering ongoing support and solutions to those who are dedicating themselves to the municipalities, universities and hospitals they serve for the public.

UPsafety has taken a number of precautionary actions to support the well-being of its staff who are all dedicated to serving you. During this difficult time, and as always, we’ll be available and encourage you to reach out to us if there is anything we can do to support you.

Wishing you, your family and your staff well.


UPsafety and Barnacle integrate technology platforms to offer unparalleled end-to-end enforcement and immobilization capability

UPsafety and Barnacle integrate technology platforms

Barnacle® Parking Enforcement has integrated their Enterprise Management System with United Public Safety’s (UPsafety) CityCite® parking enforcement management solution. The new integration will support mutual customers including Allentown (PA) Parking Authority. The integration allows for seamless functionality between systems, including deployments directly from the UPsafety application as well as payment processing for both Immobilization Fees and Violation Fees due. Additionally, all tracking and real-time locations of Barnacles will be available in the UPsafety system.


United Public Safety Rolls Out State-of-the-Art ALPR Feature

Introducing UPsafety's CiteStream ALPR feature

UPsafety’s CityCiteTM solution just got even more powerful with the company’s recent release of CiteStreamTM, a seamless, stop-less ALPR feature.

“With CiteStream, we’re essentially putting a full car-mounted ALPR engine in the palm of enforcement officers’ hands,” said Joan Young, President of United Public Safety. “We’re proud of our continued commitment to adding value, always with a focus on enhancing our client’s safety and productivity.”

The new feature takes mobile ALPR to the next level, allowing enforcement officers to auto-capture license plate information without having to stop and snap a photo. Snaps keep rolling and alert officers if any of the multiple plates captured are in violation.

Officers still have the option to capture plates individually with UPsafety’s Mobile ALPR snap-and-go functionality.


UPsafety Announces Date and Location of it's 3rd Annual User Conference

Save the Date User Conference 2019

United Public Safety will be holding its widely popular User Conference on September 25-26, 2019 in Lancaster, Pennsylvania.

Once a year, UPsafety invites current and prospective clients to attend fun, educational and inspirational sessions about the enforcement industry, and facilitates great networking opportunities among peers. Details of this year's event will be available soon, so be sure to check back or watch your email bin.

Mark your calendars today. We look forward to seeing you there!

Jaclyn Daly


UPsafety Welcomes Jaclyn Daly as Client Success Specialist

United Public Safety is proud to announce and welcome Jaclyn Daly as the Company's Client Success Specialist. She will be responsible for ensuring UPsafety clients receive the care the Company is committed to provide.

Jaclyn was formerly a patrol officer in Montgomery County, Pennsylvania, and is currently pursuing a Master's degree in Digital Forensic and Cyber Investigation. She attended The Montgomery County Municipal Police Academy after earning a Bachelor of Science degree in Criminal Justice from West Chester University.

Yardley police to be equipped with handheld ticketing devices

Radnor using e-citation-devices


The Intelligencer

Donations from local businesses paid for e-Citation technology that officials say will keep officers safe and get drivers back on the road more quickly after getting pulled over.

Yardley police Chief Joseph Kelly sat down and calculated approximately how much time his officers would save if they were equipped with digital e-citation software and equipment rather than handwriting each of the 1,200 tickets the department issues during an average year.

Radnor Township Police Use Technology To Speed Up Ticketing Process

Radnor using e-citation-devices


CBS Philly News

RADNOR TOWNSHIP, PA (CBS) — While getting a traffic ticket is hardly enjoyable, the process of issuing one in Radnor Township is getting streamlined.

Gone are the days Radnor Township Police officers have to issue handwritten paper citations, which left room for error and took time to process.

Radnor officers wield new e-citation devices for tickets

Radnor using e-citation-devices


Mainline Media News

Drivers stopped by police in Radnor now get citations almost instantaneously.

Radnor is the first municipality in Pennsylvania to use new, handheld e-citation devices made by United Public Safety.

While the Radnor police have had devices for parking citations for several years now, these new devices can scan and read drivers’ licenses and owners’ cards along with license tags from both in-state and out-of-state drivers.

United Public Safety Announces the First PA 3 Inch Traffic Citation Issued on the Innovative N5SCAN Mobile Computer

traffic citation with UPsafety N5SCAN device


According to company President Joan Young, “We have several PD’s that are currently using our 4 inch e-citation format in vehicle that will now use the N5Scan mobile computer to issue 3 inch citations from motorcycles, bikes and on foot. We knew there had to be a better way to issue a citation than printing and handing three full sheets of paper to a citizen; so we built it, with our most robust user interface and feature set to date.”

That's the ticket: United Public Safety and Microsoft Azure


From its inception in 2012, Microsoft CityNext partner United Public Safety has delivered a simple yet powerful plea to municipal government: stop handwriting parking tickets, buying servers and paying expensive consultants. Instead, reduce costs, create efficiencies, increase employee productivity and gain visibility into your department with UPsafety's Azure-powered parking enforcement solution...

Bringing 21st Century Technology to York Beach, Maine


The 21st century is coming to York Beach, Maine this summer, with the help of United Public Safety.

The town, from Long Sands Beach to downtown York Beach, has purchased multiple handheld parking ticket devices from UPsafety as a cost-effective solution for replacing their “end of life-cycle” parking enforcement systems. Visitors will have an easy-to-use, fully modernized parking payment solution, as well.

For most of the area, the old-fashioned parking meters are going away. In their place, new parking kiosks that accept credit cards or cash at any station, and have free pay-by-app capability, will emerge. The town contracted with the German-based company Hectronic – an UPsafety partner – to supply 20 parking kiosks, and they are due to arrive in York soon.

With the new kiosks, parking officers can extract meter information from the Cloud to see how much time remains.

Why SureLock?


SureLock turns your ticket writer into a virtual vault. It is an app that replaces the default Home Screen or Launcher and restricts user access to one or more allowed applications.

Are you worried about unwanted misuse of your company owned ticket writers? Device misuse can impact user productivity, increase device maintenance costs and cause other problems such as an increase in mobile data usage etc.

SureLock can be used to lockdown your ticket writers and restrict access to only selected applications and device features. Games such as Angry Birds, social media applications such as Facebook and Twitter, System settings, or any other applications can be completely hidden from the user.

SureLock achieves perfect lockdown on your ticket writers and it does not require root access. SureLock allows you to implement enhanced security and access control on your devices.

Security is a top priority at UPsafety. Our number one objective is to give our customers the most reliable hardware and software in our industry. SureLock can be pre-installed or added to your current devices as you wish.

For more information and current pricing call sales at 215.394.1906.